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At 3ok bet, this Privacy Policy sets out exactly what data we collect when you use your account, how we store it, and the choices available to you. Access to our platform and the rights described here depend on your local law and eligible regions.
When you open an account with 3ok bet, we collect the information you submit directly — your name, contact details, and the credentials you set. When you make a transaction using Nagad, Upay or Bank Transfer, we record the amount, method reference and timestamp linked to your account wallet. We do not store full payment credentials on our servers; those details are handled by the respective payment processor. We also collect technical data your device sends automatically: browser type, IP address, and session activity. This helps us keep your account secure and understand how the platform is being used. We use cookies and similar tools to maintain your logged-in session and to measure page performance — not to profile you for advertising. None of your personal data is sold to third parties. We may share limited information with processors and service partners where necessary to operate your account, and only to the extent required. How this policy applies to you depends on your local law and the eligible region in which you access the platform. If any part of this policy conflicts with applicable local law, the local law takes effect.
This policy covers data collected directly through the 3ok bet platform — your registered account, the actions you take inside the lobby, and the payment transactions recorded in your wallet. It does not cover services or websites operated by third parties, even if you reach them through a link on our site. The scope is limited to what we control; third-party processors, game studios and external services operate under their own policies. Availability of any feature described here depends on your local law and eligible regions.
Data collected at login, registration and account-settings steps is covered fully by this policy. This includes your email, contact details and any verification information submitted directly through your 3ok bet account.
Payment records linked to Nagad, Upay or Bank Transfer are stored in your account wallet history. We hold a transaction reference and amount; full payment credentials are not retained on our systems.
Session cookies and page-level analytics data collected while you browse the lobby or game categories fall within this policy. This data is used only for platform performance and session continuity.
Game studios, external payment processors and any linked services outside the 3ok bet domain are not covered here. Each operates its own data terms, and we do not control how they handle information.
You have practical choices over the personal data 3ok bet holds on your account. You can review the information stored against your profile by checking the account settings section after you log in — your registered name, contact details and linked wallet history are visible there. If any detail is incorrect, you can update it directly in your account settings or raise a correction request through our published support route. Where you believe we hold data that should be removed, you can submit a request to our support team; we will assess it against our retention obligations and respond through the same channel. For questions about how a specific piece of data is being used — for example, a Nagad or Bank Transfer transaction reference — you can contact support directly and reference the transaction ID shown in your wallet history. These rights apply subject to your local law and eligible region; some requests may be limited by legal retention requirements.
Log in and open account settings to see the personal data and wallet transaction history held on your profile. No additional steps are needed to access this view.
Update your name or contact information directly in account settings, or raise a correction through support if a field cannot be edited from your end.
Contact our support team with the specific detail you are asking about — for example, a transaction reference from your Nagad or Upay history — and we will respond through the same channel.
Submit a removal request via support. We will review it against our legal retention requirements and confirm the outcome in writing through the contact route you used.
If you have a question about this Privacy Policy, want to exercise a data right, or need to raise a concern about how your information is handled, use one of the contact routes below. We respond through the same channel you use to reach us. Please include your registered account email and, where relevant, a transaction reference from your wallet history so we can locate your records without delay.
Open the chat widget from any page while logged in to your account. State your query and include your account email. This is the fastest route for most privacy questions.
Send your privacy request to the support email address published in the contact section of the site. Include your registered email and any relevant transaction or account reference.
The help section inside your logged-in account lists published support routes and links to submit a formal data request. Start there if you are already signed in.
Data handling at 3ok bet is structured around what is needed to run your account and keep it secure. We do not collect data beyond what is necessary for account operation, transaction recording and platform performance. Retention periods follow our legal obligations; data that is no longer needed for those purposes is removed from active systems. Cookies used on the platform are session and performance cookies — no advertising or cross-site tracking cookies are set. Account security measures include standard session controls; if you notice activity on your account that you did not initiate, contact support immediately using the routes published on the site. All requests to change, access or remove personal data are handled by the support team and confirmed in writing.
We set session cookies to keep you logged in and performance cookies to measure page load and navigation. No advertising or cross-site tracking cookies are used on the 3ok bet platform.
Account and transaction data is kept for as long as required by our legal obligations. Records of Nagad, Upay and Bank Transfer transactions are held in your wallet history for the period required.
Session controls limit access to your account to authenticated logins only. If you suspect unauthorised access, contact support through the published routes; do not share your login credentials with anyone.
When this policy changes in a material way, we will note it at the top of this page with the revision date. Continued use of your account after a change takes effect means you have seen the updated terms.
These questions cover what real account holders ask about data handling, their rights and how to act on them. If your question is not listed here, reach out through the published support routes on the site.
At registration we collect your name, email address and contact details. If you submit additional verification information, that is also held on your account. We collect only what is needed to create and maintain your account in line with this policy.
Transaction references, amounts and timestamps for Nagad, Upay and Bank Transfer payments are stored in your account wallet history. Full payment credentials are not retained on our servers — those are handled by the respective payment processor under their own data terms.
Yes. Log in and open your account settings to view your registered details and wallet transaction history. If you need a broader record of what we hold, submit a data access request through live chat or the support email published on the site.
Update editable fields directly in your account settings after logging in. If a field cannot be changed from your end, contact support through live chat or email, state the correction needed, and we will review and update it.
We do not sell your data. We share limited information with payment processors and service partners only to the extent needed to operate your account — for example, passing a transaction reference to process a Nagad or Upay payment. Third parties handle that data under their own policies.
Closing your account does not automatically delete all records. We retain data for the period required by our legal and regulatory obligations. Once that period ends, data that is no longer needed is removed. Contact support to ask about the timeline that applies to your account.