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These terms set out the rules that govern your account on 3ok bet, including how you access the lobby, how transactions are handled through Nagad, Upay and Bank Transfer, and what eligibility conditions apply. Access to this platform depends on your local law and the eligible regions where 3ok bet operates.
By creating an account and accessing the 3ok bet lobby, you agree to the terms set out on this page. These terms apply to every interaction with the platform: browsing game categories, placing activity in the sportsbook, and managing wallet movements through Nagad, Upay or Bank Transfer. Where local law restricts access, those legal obligations sit above anything we state here — eligibility is always subject to your jurisdiction and the regions where this platform is available. We may update these terms when our services change or when we are required to by applicable rules. When we do, the revised version takes effect from the date it is published on this page. Continuing to use your account after a change is posted means you accept the updated terms. If you disagree with any revision, you should stop using the account and contact our support team. These terms do not create a right of access where local law prohibits it. Nothing on this page should be read as a legal opinion or a guarantee that the platform is available in every region. We describe what applies when you are in an eligible region and your account is in good standing.
These terms draw a clear line between what we control and what lies outside our policy. Understanding the scope helps you know where to direct a question — whether it concerns your account, a transaction, content in the lobby, or a service operated by a third party.
All rules around account creation, login, identity verification and suspension fall inside this policy. If your access is restricted, the reason will be communicated through your registered contact channel.
Deposits and withdrawals processed through Nagad, Upay and Bank Transfer are covered here. Transaction limits, verification requirements and any hold conditions are shown in your account wallet view, not in a separate document.
Game titles, sportsbook markets and lobby organisation are part of our service and subject to these terms. We may adjust the catalogue, including which studios supply content, without notice — changes appear in the lobby directly.
Payment processors, game studios and any external link from our pages operate under their own terms. We do not control those terms and are not responsible for how those third parties handle data or transactions on their side.
These terms are not one-directional. You have concrete steps available to you at any point — whether you want to review a transaction record, correct account details, or ask a question about how a rule applies to your situation. To review your transaction history, open the wallet section of your account and select the activity log. Every deposit and withdrawal processed through Nagad, Upay or Bank Transfer is recorded there with a date, amount and status. If a record appears incorrect, raise it directly through our support channel while the transaction is still recent — older queries take longer to resolve. Account details such as your registered mobile number or linked wallet can be updated through the account settings page. Some changes require identity re-verification; the on-screen fields will prompt you when that step applies. If you believe a term has been applied incorrectly to your account, send a written description of the issue to our support team so we can review it against the version of the policy that was live at the time.
Open your account wallet to see the full activity log. Each Nagad, Upay or Bank Transfer entry shows the date, amount and current status so you can verify it against your own records.
Account settings let you update your registered mobile number or linked wallet. Fields that require re-verification will show the required steps on screen before saving the change.
If a rule is unclear or you believe it has been applied incorrectly, contact support with a written description. Reference the section of the terms you are asking about so we can respond to the exact point.
If your account is suspended or a transaction is held, you can request a formal review through our support route. Provide your account reference and the date of the event to help us locate the relevant record quickly.
Questions about how these terms apply to your account should go through the channels shown below. We keep support routes visible inside your signed-in account area — open the help section after login to see the current options.
The live chat option is available inside your signed-in account. Open the help icon from the lobby or account page to start a conversation. Use this route for urgent account or transaction queries.
For detailed written queries — such as a disputed transaction or a request to review how a term was applied — use the email address shown in the contact section of your account. Include your account reference in every message.
The help centre within your account area covers common policy questions about wallet use, account access and transaction status. Check there first before opening a direct support request, as many answers are already published.
We apply these terms consistently and keep a clear record of what version was live at any given time. If you have a request related to your account data, security settings or a change to how these terms apply to you, the steps below describe how we handle each area.
We retain account and transaction records for as long as required by applicable rules in the regions where we operate. You can request a summary of the data held against your account by contacting support with your account reference.
We use cookies to keep your session active and to remember your lobby preferences. Cookie settings can be adjusted through your browser. We do not use session data for purposes outside your own account function.
You are responsible for keeping your login credentials secure. If you suspect unauthorised access, use the account settings to change your password immediately and contact support to flag the event so we can review the activity log.
If you want to update how we hold or use your information, send a written request through our email support route. We will confirm receipt and describe the steps we will take, including any identity verification required before processing the request.
These questions cover the points we hear most often about how the 3ok bet terms apply to accounts, transactions and access in Bangladesh. If your question is not here, contact us through the support route shown in your signed-in account.
Access depends on your local law and whether your region is eligible. These terms apply to accounts in eligible regions. We do not confirm eligibility on behalf of a specific location — check the account registration page for the regions currently supported.
We publish the revised version on this page with the date it takes effect. Continuing to use your account after that date means you have accepted the update. If you disagree with a change, stop using your account and contact support before the effective date.
Contact our support team with the date of the transaction and your account reference. We keep a record of which version of the terms was live at any point and can confirm what applied to your specific account activity at that time.
Yes. All wallet movements through Nagad, Upay and Bank Transfer are subject to these terms as well as the conditions shown in your account wallet at the time of the transaction. Any limits or hold conditions displayed in the wallet view are part of the applicable terms.
Open account settings from your signed-in dashboard and update the relevant field. Changes to registered mobile numbers or linked wallets may require identity re-verification. The on-screen prompt will tell you which step applies before the change is saved.
Send a written message to our support team describing the issue and the section of the terms you believe is relevant. Include your account reference and the date of the event. We will review the record against the published policy version active at that time.